In a recent article, I shared the importance of customer relationships for 2021. We’re in a world where the competition is fierce. You probably have competitors who have offers similar to yours. Your key differentiator is likely how you bond with customers. How you take care of them. It’s core to your survival.
If you’re fence-sitting on the necessity of investing in your customer experience, the facts are available. I found an article that shared 50 stats proving the value of customer relationships. Here are my key takeaways.
Take care of your customer relationships. They will reward you with loyalty and profitability.
The complete article is available HERE.
Judith Culp Pearson receives three top honors
at the annual Society of Permanent Cosmetic Professionals in
Ft. Worth, Texas - October 7-9, 2023