March 23, 2022
Don't Fail. Discover Your Own Way to Financial Wellness

One of the faces tucked inside Personal Growth is Financial Wellness. Your financial health takes planning. While I was always good at staying out of debt, planning for a long-term nest egg was harder. I found it challenging because I've seen it done wrong so many times.  Discovering your path to financial wellness is individual… […]

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January 13, 2022
How to Use Stories to Engage Prospects with Emotion

Stories help us engage with prospects because of the feelings they tap into. We touch hearts, share history and common concerns. We bond.

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November 5, 2021
How to Embrace Life's Challenges to Move Forward

Life's challenges are one of the biggest distractors we face as writers. It is so easy to get sidetracked. Sometimes it’s shiny objects that lure us to take on something new and we get derailed from our focus. Other times life gets more dramatic to get our attention. I’ve found this is often tied to […]

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September 3, 2021
Marketing for Beauty and Wellness?

Beauty and Wellness comprise over a 4.2 trillion dollar market and growing exponentially.  But the terms can be a bit confusing or vague. So, as a marketer, how do you pick the best words to reach your market? A recent study by the University of Pennsylvania showed that while there are some commonly associated definitions, […]

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July 15, 2021
Customer Experience Enhancers Increase $$$

Customer experience enhancers create more loyalty, repeat sales, and profitability. The pandemic disrupted the traditional shopping model forcing people to go online. It stuck. People often now use a blend between the two. The lines between online and a physical store are becoming blurred. More than ever, it’s about what this blend feels like before […]

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April 13, 2021
Personalization Versus Customer Experience

Personalization is something companies like Amazon, Sephora, and Nike have trained us to expect.  It’s no longer enough to be customer-centric. We want experiences— a positive customer experience. That goes beyond personalization.  In this time of massive upheaval and uncertainty, we’re looking for easy. Things that simplify our lives. People want easier, healthier, safer, more […]

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February 1, 2021
CLV--Buyers Need More than a Receipt

CLV is a Customer's Lifetime Value. It's how much they make you in the time that they stay a customer. Focusing on CLV means you keep them longer and have a higher ROI. Many business platforms are set up to allow an automated response for a purchase.  To maximize the buying experience for the customer, […]

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January 25, 2021
Blogs Help 85% to Make Decisions

If you do a Google search of current blogging statistics, the numbers overwhelmingly support the need for both B2B and B2C companies to have blog content. 85% of people prefer to use content in blogs to help them decide over even testimonials.  There are some best practices to maximize your return on the investment of […]

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December 10, 2020
Empathy Marketing - 3 Steps to Engage

In today’s world, it is important for your brand’s success to engage customers with empathy marketing. You need to employ empathy and communicate your understanding and caring about your customers, your staff, and your planet.   It’s what today’s buyers want and are increasingly coming to expect from those they do business with. Yes, back to […]

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November 19, 2020
Psychographics for 2020 and Beyond

When we are trying to improve our customer experience, we need to understand our target audience and what makes them tick. Demographics tell us where they live, their age, and what they earn.  The relatively new region of psychographics analytics tells us why they buy. Psychographics tell us the Why They reveal the customer's interests, […]

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