September 2, 2017
Business owners never enough time

Never Enough Time? As a small business owner, you know this feeling.  There is never enough time to get it all done. I know what it’s like. You’re juggling all the aspects of running your business.  It’s a lot more than just opening the doors and selling products or services.  You have to make it […]

Read More
June 8, 2017
Bachelorette wellness escape

Bachelorettes wellness escapes  are the new hot favorite trend Your property may already be offering weddings, but are you capitalizing on the bachelorette wellness escape that is becoming increasingly popular? In my 30 years in the spa and beauty industry, wellness is so integral it is the norm.  You don’t even think about experiencing it […]

Read More
May 27, 2017
Who is your perfect customer?

Who is Your PERFECT Customer... if you could only pick one?   Which clients are your perfect customers? Who appreciates what you offer the most? Your perfect customer is easy to interact with and a delight to do business with. They get you and what you offer. You may say your clients tend to be […]

Read More
May 2, 2017
Target your message to right client

Target Your Message to the Client   When it comes to getting your ideal client to respond, it is all about targeting your message. You want the right message to the right client to maximize the effectiveness of your efforts.   There is a tendency to try to appeal to all potential clients to minimize […]

Read More
March 30, 2017
Spa Wellness CombatsStress

Spa Wellness – Essential to Combat Stress   The impact of stress on our lives is accelerating. People need a safety valve... a way to release that stress.  Recently, the Global Wellness Institute reported on the problem and shifts that need to happen. Traditionally the place for pampering, spas have become more. They've become a safe […]

Read More
February 10, 2017
Are Your Advertising Dollars Working?

General verses Trackable Advertising At some point, you realize your business needs promoting.  It takes marketing and advertising to expand your customer base. Grow your revenues. Be able to cover anticipated increases in things like rent.   You've worked hard at collecting client emails. You've got people liking your business on Facebook, Google, and Instagram. […]

Read More
January 4, 2017
What Makes You Unique?

What Makes You Unique? This is a question many business owners can't answer.  But for business success identifying what makes you unique is critical. Your uniqueness makes you different from your competition. It is your Unique Selling Point, USP. It is the basis for your brand.  You use it for marketing.  It's what you build your business […]

Read More
November 30, 2016
Know how Strong Your B2B Content is Against Competitors?

Do you sell B2B? Here are some updated statistics that just came across my desk. They may help you determine the strength of your B2B Content: 1. Company websites are the top digital marketing channel in a national survey. 2. Email is the most effective digital marketing channel: The return on investment is $44.25 for every […]

Read More
November 27, 2016
Find Glicken in your spa

Glicken... Glicken is a Yiddish word that roughly translates to “the icing on the cake.”  It’s about those benefits and rewards that have no monetary value. They make our lives much richer and the spa industry is full of them.  This is a good time of year to take a few minutes and appreciate your […]

Read More
November 4, 2016
Readability costing sales?

Is Poor Readability costing sales? Recently, I received a product promotion from a professional supplier. The product is great. But the information was hard to read. The readability was poor.  I searched online for descriptions of similar products by big name non-professional use brands. Their descriptions were much easier to read. Readability, or lack of, […]

Read More